Pandora Helgager/ Customer Service Call Center (Simi Valley)

available afternoons
available mornings
available weekdays
available weekends
education completed: high school/GED

Pandora Helgager
Phone show contact info .

I am seeking a challenging growth-oriented position as a Customer Service
Representative in Simi Valley.

Very strong Customer Service skills.
Extremely outgoing individual.
Extensive experience in customer Service and Supervisor Support.
Expertise in handling heavy call volume, Problem solving, claim processing, identifying problems, satisfying needs, trouble shooting, quality assurance and building customer loyalty.
Works well under pressure.
Strong Management Support.
Computer literate, Excel, Word, Internet Explorer.
Strong organizational skills.
Excellent communication skills.

Work History

Customer Service. Diana Hamilton show contact info .
June 2004 to July 2014
Food Distribution, order entry, inventory, special orders, set up her Itinerary for the day. Customer Service calls dealing with Restaurant owners.

Wellpoint/Blue Cross.
5171 Verdugo Way. Camarillo, Ca. 93010.
08/18/1997-06/15/2004 $19.45 hr.
Supervisor: Raquel Munoz show contact info . HR show contact info .
Senior Customer Care Associate Level 4.
Heavy online Call Center-Supervisor Support, Benefits, problem solving, Supervisor calls/support, TDD calls, Monitoring of other Customer Care Associates, handling Dental Review claims, working directly with on-site Dentists, handling irate dental offices, validating and solving issues, and last but not least, HEAVY OVERTIME.

Telecom Management Services
31255 Cedar Valley Dr. Westlake Village, Ca. 91423. Company closed.
08/15/1995-04/02/1997 $1800.00 a month.
Account management and maintenance, suggestive sell, cost analysts, billing, auditing, heavy research and heavy reports.
Liaison between company owners; Pacific Bell, all Baby Bells, Verizon, Nine-Ex, all local loops and long distance phone companies solving high impact issues. HEAVY OVERTIME.

Please call show contact info for an appointment. I look forward to meeting you.
Thank you.
  • OK for recruiters to contact this job poster.
  • it's ok to contact this poster with services or other commercial interests

post id: 6996795186



best of [?]