I am seeking a challenging growth-oriented position as a Customer Service
Representative in Simi Valley.
Very strong Customer Service skills.
Extremely outgoing individual.
Extensive experience in customer Service and Supervisor Support.
Expertise in handling heavy call volume, Problem solving, claim processing, identifying problems, satisfying needs, trouble shooting, quality assurance and building customer loyalty.
Works well under pressure.
Strong Management Support.
Computer literate, Excel, Word, Internet Explorer.
Strong organizational skills.
Excellent communication skills.
Customer Service. Diana Hamilton show contact info
June 2004 to July 2014
Food Distribution, order entry, inventory, special orders, set up her Itinerary for the day. Customer Service calls dealing with Restaurant owners.
5171 Verdugo Way. Camarillo, Ca. 93010.
08/18/1997-06/15/2004 $19.45 hr.
Supervisor: Raquel Munoz show contact info
. HR show contact info
Senior Customer Care Associate Level 4.
Heavy online Call Center-Supervisor Support, Benefits, problem solving, Supervisor calls/support, TDD calls, Monitoring of other Customer Care Associates, handling Dental Review claims, working directly with on-site Dentists, handling irate dental offices, validating and solving issues, and last but not least, HEAVY OVERTIME.
Telecom Management Services
31255 Cedar Valley Dr. Westlake Village, Ca. 91423. Company closed.
08/15/1995-04/02/1997 $1800.00 a month.
Account management and maintenance, suggestive sell, cost analysts, billing, auditing, heavy research and heavy reports.
Liaison between company owners; Pacific Bell, all Baby Bells, Verizon, Nine-Ex, all local loops and long distance phone companies solving high impact issues. HEAVY OVERTIME.
Please call show contact info
for an appointment. I look forward to meeting you.
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